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AI chatbot for healthcare — answer patient questions 24/7

Let AI handle appointment info, insurance questions, and procedure explanations — so your staff can focus on patient care.

Try free for 7 days See examples

No credit card required · 5-min setup

Problems your healthcare practice faces every day

✕Patients call 30+ times a day asking about office hours, insurance, and appointment prep
✕After-hours medical questions go to voicemail — patients end up in the ER instead
✕New patients want to know if you accept their insurance before booking
✕Multi-language patient populations make communication difficult

The bot answers questions like these

“Do you accept Blue Cross insurance?”

“What should I bring to my first appointment?”

“How do I request a prescription refill?”

“What are your office hours?”

“Do you offer telemedicine visits?”

“How do I get my lab results?”

3 reasons healthcare practices choose BotForge

Slash incoming phone calls by 50%

Most patient calls are about hours, insurance, and appointment prep. The chatbot answers these instantly — freeing your front desk for in-person patients.

9 languages for diverse communities

Serve Spanish, Chinese, Arabic-speaking patients in their language. The bot auto-detects and responds natively — no interpreter needed for basic questions.

Patients feel informed and prepared

The bot explains what to expect, what to bring, and how to prepare for visits. Better-prepared patients = smoother appointments.

Case study

“Our front desk was drowning in phone calls. BotForge handles all the routine questions now — insurance, hours, appointment prep. My staff can actually focus on patients in the office.”

— Dr. Patel R., family medicine

-50% phone volume

Frequently asked questions

Is it HIPAA compliant?▼

BotForge doesn't collect or store protected health information (PHI). It answers general questions about your practice — not individual patient records.

Can it handle telemedicine scheduling?▼

The bot can explain your telehealth process and direct patients to your scheduling platform. It answers prep questions so patients are ready for their virtual visit.

What about emergency situations?▼

Configure the bot to recognize urgent keywords and immediately direct patients to call 911 or your emergency line. Safety first.

Does it work for specialists?▼

Yes — dermatologists, cardiologists, OB/GYN, orthopedics. Customize the knowledge base for your specialty's specific patient questions.

Ready to add an AI chatbot to your healthcare practice?

7-day free trial, no credit card. Set up in 5 minutes.

Try free for 7 days See pricing

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