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AI chatbot for e-commerce — sell more, support less

Answer product questions, handle returns, and reduce support tickets — all on autopilot.

Try free for 7 days See examples

No credit card required · 5-min setup

Problems your e-commerce store faces every day

✕68% of carts are abandoned — often because a simple question went unanswered
✕Support tickets pile up over weekends and holidays when your team is off
✕Customers ask the same shipping and return questions hundreds of times
✕Hiring 24/7 support agents is prohibitively expensive for most stores

The bot answers questions like these

“What's your return policy?”

“How long does shipping take to the UK?”

“Is this product available in size L?”

“Can I change my order after placing it?”

“Do you ship internationally?”

“What payment methods do you accept?”

3 reasons e-commerce stores choose BotForge

Rescue abandoned carts

When a customer hesitates, the chatbot answers their question in real-time — shipping cost, return policy, size guide. That instant answer can save the sale.

Cut support tickets by 60%

Most support questions are repetitive (shipping, returns, sizing). The bot handles them instantly so your team focuses on complex issues only.

Works on any platform

Shopify, WooCommerce, Wix, custom — just paste the widget code. No plugins, no dev work, works in 5 minutes.

Case study

“We added BotForge to our Shopify store and support tickets dropped by 55% in the first month. The bot handles sizing and shipping questions perfectly.”

— James R., DTC brand founder

-55% support tickets

Frequently asked questions

Can the bot recommend products?▼

Yes — describe your product catalog in the bot's knowledge base and it will suggest relevant items based on what the customer is looking for.

Does it work with Shopify?▼

Absolutely. Paste the embed code into your Shopify theme (or any page builder). No app install needed. See our Shopify integration guide.

Can it handle order tracking?▼

The bot can answer general shipping timeline questions. For real-time order tracking, you can point customers to your tracking page.

How much does it cost?▼

BotForge Pro is $29/month with unlimited messages. There's a free 7-day trial — no credit card required.

Ready to add an AI chatbot to your e-commerce store?

7-day free trial, no credit card. Set up in 5 minutes.

Try free for 7 days See pricing

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