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AI chatbot for hotels — your 24/7 digital concierge

Answer guest questions about rooms, amenities, and local tips — in their language, any time.

Try free for 7 days See examples

No credit card required · 5-min setup

Problems your hotel faces every day

✕Guests from abroad email in their language — your front desk can't always reply fast
✕OTAs charge 15-25% commission — but guests book there because your site lacks instant answers
✕Check-in/check-out, parking, and Wi-Fi questions flood reception every single day
✕Pre-arrival questions go unanswered, hurting guest satisfaction before they even arrive

The bot answers questions like these

“What time is check-in?”

“Is breakfast included?”

“Do you have airport shuttle service?”

“Can I store luggage after check-out?”

“What's the Wi-Fi password?”

“Do you have rooms with a sea view?”

3 reasons hotels choose BotForge

Boost direct bookings

When guests get instant answers on YOUR site, they don't need to check Booking.com. More direct bookings = no OTA commission.

9-language concierge

Chinese, Spanish, German, Arabic — the bot speaks them all. International guests feel welcomed and informed before they even arrive.

Lighten the front desk load

Wi-Fi password, check-out time, breakfast hours — the bot handles the top 20 questions so your staff can focus on personal hospitality.

Case study

“We added BotForge to our website and saw direct bookings increase by 30%. Guests from Asia especially love being able to ask questions in their own language.”

— Elena V., boutique hotel manager

+30% direct bookings

Frequently asked questions

Can it handle room availability?▼

The bot answers general questions about room types, rates, and amenities. For real-time availability, it directs guests to your booking engine.

Does it work during the stay?▼

Yes — guests can ask the chatbot questions during their stay via your website. Great for "what time does the spa close?" type queries.

How many languages does it support?▼

9 languages out of the box: English, French, Spanish, German, Italian, Portuguese, Russian, Chinese, and Arabic.

Can I add local recommendations?▼

Absolutely. Add restaurant tips, attractions, and transportation info to the knowledge base. The bot becomes a local guide for your guests.

Ready to add an AI chatbot to your hotel?

7-day free trial, no credit card. Set up in 5 minutes.

Try free for 7 days See pricing

No credit card required · Cancel anytime