Turn your FAQ into an AI chatbot — answers questions conversationally

Nobody reads FAQ pages. An AI chatbot finds the right answer instantly, in natural language.

The problem

You've written a beautiful FAQ page. Nobody reads it. Customers still email, call, and submit tickets asking the same questions that are already answered on your site. It's frustrating for everyone.

The solution

BotForge turns your FAQ content into a conversational AI. Customers ask in natural language, and the bot finds the right answer instantly — no scrolling, no searching, no support ticket.

How it works

  1. 1

    Paste your FAQ content

    Copy your existing FAQ into the bot's knowledge base. Add any extra context (policies, hours, pricing) in plain text.

  2. 2

    Deploy in 5 minutes

    Paste the widget code on your site. The bot starts answering immediately — no training, no configuration.

  3. 3

    Watch tickets drop

    The bot handles the repetitive questions. Your team handles the rest. Most businesses see a 50-70% drop in routine support requests.

Example conversation

What's your refund policy?
You can request a full refund within 30 days of purchase, no questions asked. After 30 days, we offer store credit. To start a refund, email returns@yourstore.com with your order number.
How long does the refund take?
Refunds are processed within 5-7 business days after we receive your request. The credit appears on your original payment method.

Frequently asked questions

Is it better than a static FAQ page?

Yes. A chatbot finds answers instantly in conversation, while FAQ pages require users to scroll and search. Conversion rates improve because friction drops.

What if a question isn't in the FAQ?

The bot says "I don't have that information" and suggests contacting your team. It never makes up answers.

Can I keep my FAQ page too?

Absolutely. Many businesses keep the FAQ page for SEO and add the chatbot for a better user experience. Best of both worlds.

Add automated faq to your website with AI

7-day free trial, no credit card. Set up in 5 minutes.

No credit card required · Cancel anytime

Explore more use cases